Your Feedback is Important to Us! Which of the following best describes your experience with Heartland Glass in the last year? (Pick 1) There's been an improvement this year Service is about the same as previous The service experience has dropped this year How likely is it that you would reccomend Heartland Glass to a friend or colleague? 1 2 3 4 5 6 7 8 9 10 What do our competitors do better than us? Where can we improve? Quality Product Faster Lead Times Better Pricing Customer Service Heartland is our primary vendor of choice for all work How aware are you that the Brin family of companies (Brin Glass Company, Northwestern Glass Fab, Heartland Glass, & St. Germain’s glass) operates in four locations across Minnesota, offering complete project management services from design, fabrication, installation, to service? Not Aware Somewhat Aware Very Aware How important is it to you that the Brin family of companies can manage every stage of a project compared to other competitors? I appreciate that the Brin family of companies can see a project through from beginning to end, unlike other companies that can't do this. I don't think it matters much whether the Brin family of companies can handle the entire project lifecycle compared to other competitors. If there was one thing Heartland Glass could improve on that would make clients happier, what is that one thing?
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